Company Contact Information
Our team is ready to help answer your questions, provide technical support, or help you get started with Nexu.
Office Address
Karawang
Nexu Tower, 15th Floor
Jawa Barat,
Indonesia
General: info@nexu.biz.id
Support: support@nexu.biz.id
Partnership: partner@nexu.biz.id
Phone
Customer Service:
+62 (825) 1423-4567
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM PST
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About Nexu
Nexu is a premium platform dedicated to helping digital creators consolidate all their content and services in one elegant and professional microsite.
Founded in 2020, we have served over 50,000 active creators worldwide. Our mission is to empower every creator to build and grow their digital brand with easy-to-use yet powerful tools.
Our team consists of experts in technology, design, and digital business who are committed to delivering the best experience for every Nexu user.
Frequently Asked Questions
How do I get started with Nexu?
You can sign up for free by clicking the "Sign Up" button on the homepage. After signing up, you'll get access to the dashboard and can start creating your first microsite.
Are there any hidden fees?
No. All our plan prices are transparent and there are no hidden fees. You only pay according to the plan you choose.
What if I need technical support?
Our support team is ready to help you 24/7 via email at support@nexu.biz.id or through live chat in your dashboard. We also provide comprehensive documentation and video tutorials.
Can I upgrade or downgrade my plan?
Yes, you can change your plan anytime. Upgrades take effect immediately, while downgrades will take effect at the end of your current billing period.